Widerrufsrecht

Refund Policy

At Meroda DE 4, customer satisfaction is our priority. We offer a straightforward refund process to ensure you shop with confidence.

Refund Eligibility

You may request a refund within 30 days from the date of purchase, provided the following conditions are met:

The product is unused, unopened, and in its original condition
The product is in its original packaging with all included items
The request is submitted within the 30-day window

Non-Refundable Items

The following items cannot be refunded:

Used, opened, or damaged products
Items purchased during special sales or clearance events (unless defective)
Products without proof of purchase
Custom or personalized orders
Items returned after 30 days

Refund Process

To request a refund, please contact our support team at meroda.contact@gmail.com with your order number and reason for the return. We will provide return shipping instructions. Once we receive and inspect your item, refunds will be processed within 5-7 business days. Refunds will be issued to the original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival. We recommend using tracked shipping for your protection.

Defective Products

If you receive a defective or damaged product, we will cover return shipping costs and provide a full refund or replacement at no charge. Please contact meroda.contact@gmail.com immediately with photographic evidence.